Conservify
Background
FieldKit is an open-source software and hardware sensor platform that optimizes data collection and sharing from the field. The product aims to be low cost and easy to use, and to bridge the gap between hard science and storytelling by facilitating data storytelling through engaging visualizations and built-in connections to social media. The first of its kind in the conservation space, it has the potential to revolutionize conservation technology.
Job Description
FieldKit is seeking a hands-on Quality Assurance Lead to help us validate the quality and usability of the FieldKit platform, which includes the set-up and management of FieldKit stations (environmental sensing hardware) using the mobile app, and sensor data management via the web portal. As an experienced quality assurance specialist, you will predominantly perform quality assurance testing across the suite of hardware and software components to ensure that the product meets quality standards and requirements, find and report bugs, and work within the customer support ticketing system to help reproduce and solve user queries. On occasion, you might assist with assembly and calibration of FieldKit units, fulfillment or expedition preparation and logistics.
The ideal candidate is curious, self-sufficient, and detail-oriented, and has a flair for software and hardware testing. They possess strong analytical, documentation and communication skills, which come together in well-written support tickets that help efficiently identify and resolve issues. They are a proactive problem-solver and team-player with the ability to empathize with the end user.
This job offers the opportunity to see your work impact positively on the environment and our planet’s natural treasures, while acting as an invaluable member of our small, fun team and leading the charge on quality assurance as FieldKit expands.
Responsibilities
Here are some of the core responsibilities for the job—these are what you would spend most of your time doing:
- Best-practice quality assurance including web, app, firmware, and hardware testing
- Setting up, maintaining, and testing your own FieldKit stations
- Defining acceptance criteria alongside product managers, writing test plans alongside developers, running short and long term tests, identifying and reproducing issues, generating issue reports and support tickets, assisting developers with issue analysis, and verifying patches and bug fixes
- Working as a bridge between community management and development teams to investigate user issues and resolve problems, including sometimes working directly with users
Sometimes you might also:
- Support product development and production efforts, usability testing sessions, and volunteer testers
- Assist with product documentation (photography and film), content entry, inventory monitoring, expedition preparation and logistics,
- Build hardware enclosures, assemble and calibrate units
Scope
- Full Time, W2 Employee role
- Open to remote and hybrid-remote working candidates based in the United States (FieldKit Lab is based in Los Angeles, CA)
- $65,000 - $70,000 per annum (additional dependent on experience)
- Reports to Jacob Lewallen, Principal Engineer of FieldKit
- Position to start immediately
Requirements
- Proven track record of success in a quality assurance role
- Strong documentation and communication skills
- An understanding of web-delivered applications
- Experience with the processes of software and hardware development, and fabrication
- Knowledgeable about popular web browsers (Firefox, Chrome, Edge, Safari, etc.) and major operating systems (Windows, Mac OS, Linux).
- Effective oral and written communication skills in English
- Ability to work independently, and an openness to variety and trying new things
- Must have valid U.S. work authorization without the need for sponsorship by the company
Preferred
- Experience with developing automated test scripts
- Experience with GitLab/GitHub, Jira, Zendesk and similar programs
- A technical degree is preferred, but not required (in Computer Science, Computer Engineering, Math, or a related technical degree with a Computer Science minor)
To apply for this position, please send a cover letter and resume to jobs@fieldkit.org with the subject line “Quality Assurance Lead”